Food Service Leader

EG America is a dynamic and customer-focused company dedicated to delivering exceptional food and beverage services to its guests across various locations. As part of the convenience store and food service industry, EG America emphasizes creating a welcoming environment where quality, efficiency, and excellent customer service are paramount. The company operates diverse stores, some open 24 hours, providing opportunities for both part-time and full-time employment with flexible scheduling to accommodate day, night, weekend, and holiday shifts. EG America fosters a culture of teamwork and values-driven service, encouraging employee engagement and leadership development within its store teams.

The Food Service Leader role at EG America is designed for energetic, outgoing individuals who are enthusiastic about helping others and thrive in a fast-paced food operation setting. This leadership position involves supporting the Store Manager and Brand Manager to ensure the smooth management of the food business at the location. The Food Service Leader is responsible for overseeing food preparation, safety, presentation, and service, ensuring guests receive timely, high-quality food and beverage items like pizza, breakfast sandwiches, coffee, and more.

In this role, the Food Service Leader will guide team members in following proper food safety protocols, maintaining cleanliness, and delivering an exceptional guest shopping experience. The role requires keen attention to food stock management, cost control, waste reduction, and vendor relationships to ensure all food products meet company standards. Team leadership skills are essential, as this position includes providing training, coaching, and feedback to help fellow employees improve their food handling and customer service skills.

The Food Service Leader will act as a liaison between the store team, management, and third-party vendors, maintaining proper food safety measures, monitoring proper temperatures and holding times, and ensuring accurate recordkeeping for compliance. Excellent communication skills and the ability to multitask and adapt quickly to different activities are key components for success in this role.

Physical demands include lifting and moving varying weights, standing and walking for extended periods, and working in cooler temperatures. The position offers specialized work attire such as hats, visors, and gloves provided by the company to maintain hygiene and safety standards.

This position caters to candidates with a minimum of high school education or GED and some experience in retail, food service, or restaurant environments. Being Serv Safe certified is a plus but not mandatory. The work environment promotes high energy and a team-oriented spirit, embracing the company's values to ensure both employee and guest satisfaction.

Overall, working as a Food Service Leader at EG America provides a rewarding opportunity for those seeking a blend of leadership, customer interaction, and food service management within a supportive and engaging corporate environment.