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Cumberland Farms

Food Service Leader

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $18.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
training programs
Career Development
Specialized work attire provided
Team-oriented environment

Job Description

EG America is a dynamic company operating in the convenience store and food service industry, known for providing quality food and exceptional customer service across its network of locations. The company prioritizes guest satisfaction and team engagement, operating convenience stores that offer a variety of food and beverage options to customers. EG America locations often feature prepared food sections including pizza, breakfast sandwiches, coffee, chili, pastries, and more. With some stores open 24 hours, the company ensures that flexibility and a commitment to quality are at the core of its service philosophy. Employing a diverse workforce, EG America places strong... Show More

Job Requirements

  • High School or GED
  • Minimum 6 months retail or food experience
  • Preferred 1 year in retail, service or restaurant environment
  • Serv Safe Certified a plus but not mandatory
  • Comfortable talking and interacting with guests and team members
  • High energy
  • Ability to move from one activity to another quickly
  • Team oriented
  • willing to give extra effort to help others
  • Flexible scheduling including day, night, weekend and holiday hours
  • Able to lift up to 40 pounds
  • Ability to stand or walk for 8 hours a day
  • Able to work in cooler environments
  • Specialized work attire requirements
  • Must be able to perform essential functions with or without reasonable accommodations

Job Qualifications

  • High School diploma or GED
  • Minimum 6 months retail or food service experience
  • Preferred 1 year in retail, service or restaurant environment
  • Ability to maintain food safety and sanitation standards
  • Strong communication and leadership skills
  • Comfortable interacting with guests and team members
  • High energy and team-oriented mindset
  • Ability to move quickly between tasks and manage multiple activities efficiently

Job Duties

  • Greet all guests in a friendly manner to make them feel welcomed and appreciated
  • Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items
  • Oversee the food service area’s cleanliness, sanitation (maintaining proper standards adhering to standard food safety protocols) and maintenance of equipment
  • Meet company goals for food sales (i.e. pizza, breakfast sandwiches, coffee etc.)
  • Provide training, feedback, coaching and direction to fellow team members on food preparation and food safety requirements
  • Maintain relationship with third party vendors on food safety measures - monitoring and training on proper temperatures, holding times and waste processes (recordkeeping)
  • Maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.
  • Process guest transactions in an efficient and friendly manner to minimize guest wait time
  • Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader
  • Must be able to perform the essential functions of this position with or without reasonable accommodations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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