Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $29.20
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Employee Discounts
Training and Development
Job Description
This job opportunity is with a reputable healthcare food service department that serves patients, retail customers, and special catering functions. The department emphasizes the delivery of high quality food and excellent customer service within a large hospital or healthcare facility environment. The organization is committed to maintaining food safety, sanitation standards, and patient satisfaction through rigorous operational oversight and employee support.
The role of Food Service Lead is a key supervisory position responsible for managing daily operations within the food service department. The Food Service Lead oversees staff scheduling, work assignments, and productivity monitoring to ensure smooth and efficient... Show More
The role of Food Service Lead is a key supervisory position responsible for managing daily operations within the food service department. The Food Service Lead oversees staff scheduling, work assignments, and productivity monitoring to ensure smooth and efficient... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of relevant food service experience
- Valid ServSafe Food Handler certification within one year
- Ability to work flexible hours including weekends and holidays
- Strong communication and customer service skills
- Capacity to work independently and manage staff
- Knowledge of food safety, sanitation, and dietary requirements
- Proficient computer skills
- Ability to maintain a positive attitude and friendly demeanor
- Good organizational skills and time management
- Ability to coordinate with nursing staff
- Physical ability to perform food service duties
Job Qualifications
- High school graduate
- Minimum of 3 years of experience in food preparation, service techniques, cashiering, and sanitation
- Strong knowledge of hospital or restaurant food service environment
- Excellent customer service skills
- Effective communication skills
- Ability to work collaboratively with nursing personnel
- Ability to read and understand communications
- Self-directed and able to work independently
- Good organizational and time management skills
- Intermediate computer skills including Microsoft Office
- Familiarity with email and internet applications
- Knowledge of food and drug interactions and allergens
- ServSafe Food Handler certification within 1 year
Job Duties
- Maintain work assignments and staff schedules
- Provide day-to-day work direction to staff
- Ensure high quality food service for patients, retail, and catering events
- Assist department leadership with patient satisfaction, loyalty scores, and sanitation
- Perform specialty assignments and projects as assigned
- Train, orient, and guide employees and students
- Monitor productivity and staffing levels
- Resolve employee concerns and assist with human resource functions
- Monitor department operations and adjust schedules as needed
- Provide guidance on complex issues and workflow problems
- Forecast food requirements and maintain meal census records
- Manage purchasing and cafeteria requests
- Inspect equipment and work areas for maintenance and sanitation
- Ensure compliance with food safety and sanitation standards
- Handle cashiering and balance sheets as necessary
- Provide excellent customer service and resolve customer complaints
- Ensure food/drug interaction and allergen knowledge is applied appropriately
- Maintain a friendly, professional, and cheerful demeanor reflecting healing culture
- Use computer applications for communication and record keeping
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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