Food Service - Lead Cook

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee assistance program
Get Paid Early
meal plan
Employee Discounts

Job Description

SSA Group is a prominent company that partners with zoos, aquariums, museums, and various cultural attractions to enhance their dining, retail, admissions, and other revenue-generating operations. With a legacy spanning 50 years, SSA Group has established itself as a pioneer in the cultural attraction industry by not just following industry best practices, but by customizing those practices to meet the unique needs of each partner it serves. The company's pillars of sustainability, inclusivity, and innovation have allowed it to continuously transform and elevate the industry. Built with a family-oriented ethos, SSA Group emphasizes commitment, love, and dedication in all its... Show More

Job Requirements

  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed

Job Qualifications

  • Strong interpersonal and communication skills
  • Exceptional problem solving/decision making skills combined with the ability to be organized
  • Demonstrates the ability to remain flexible in a fast-paced environment
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
  • Kitchen experience needed
  • Leadership experience preferred
  • All education backgrounds eligible

Job Duties

  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • Work closely with Kitchen Manager(s) and Chef(s) to ensure the restaurant prep (BOH and line) are completed for daily operation
  • Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
  • Ensure proper food quantities are set for daily and ongoing service
  • Participate in safety logs including food temperatures, rotation and waste as necessary
  • Ensure safe food handling is maintained
  • Ensure proper uniform, hygiene, hand-washing and glove use with self
  • Maintain a SSAfe work environment by abiding to all SSAFETY rules
  • Follow through daily prep and items lists, as assigned
  • Actively help to support operation in assigned role, supporting holes as necessary
  • Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
  • Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • Remain knowledgeable of all menu items, prices and specials for sharing with guests
  • Assist with dishwashing as necessary
  • Perform other tasks as deemed necessary
  • Maintain a clean, safe and organized work environment
  • Uphold and demonstrate a complete understanding of company policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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