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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
overtime pay
meal plan
Employee Discounts
401(k)
Job Description
Henry Vilas Zoo partners with the SSA Group, a leader in hospitality experience design for cultural attractions for over 50 years. SSA Group is renowned for seamlessly integrating admissions, culinary, and retail operations to create memorable guest journeys through their innovative concept known as 452 Hospitality. The company prioritizes people, innovation, and operational intelligence to deliver exceptional experiences that make a lasting impact on guests and communities. Their mission is to empower partners in the cultural and hospitality sectors to remain mission-focused while SSA handles the intricacies of the hospitality journey. SSA Group’s commitment to diversity, inclusion, sustainability, and community... Show More
Job Requirements
- Strong interpersonal and communication skills
- exceptional problem-solving and decision-making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- team player, personable, professional, upbeat, and energetic
- takes initiative
- physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- ability to work varied hours/days, including nights, weekends and holidays, as needed
- must have at least a Saturday or Sunday availability
- must live within a 25 mile radius of zoo
Job Qualifications
- Strong interpersonal and communication skills
- exceptional problem-solving and decision-making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- team player, personable, professional, upbeat, and energetic
- takes initiative
- 1 year of food service experience preferred
- team leadership and cash handling experience preferred
- all educational backgrounds are eligible
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- ensure location or stand is adequately stocked, prepped, and staffed for daily operation, working with direct reports to fill as necessary
- assist supervisors with tasks to ensure the restaurant and other food locations run smoothly
- support restaurant prep (FOH and line) for daily operation
- meet daily quick service, food service, safety and quality, availability, merchandising, and guest service standards
- participate in safety logs, including food temperatures, rotation, and waste as necessary
- ensure proper uniform, hygiene, hand-washing, and glove use with oneself
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and item lists, as assigned
- actively help to support operations in the assigned role, supporting holes as necessary
- actively and efficiently respond to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- communicate with the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- remain knowledgeable of all menu items, prices, and specials for sharing with guests
- perform other tasks as deemed necessary
- maintain a clean, safe, and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
- responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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