Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $64,300.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Supplemental Insurance
Training and Career Development
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a premier company specializing in enhancing visitor experiences at zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of industry experience, SSA Group has established itself as a leader in integrating dining, retail, admissions, and other services to increase revenue opportunities for its partners. The company operates with a core commitment to sustainability, inclusivity, and innovation, aiming to transform the cultural attraction industry while supporting the missions of its partners. SSA Group's philosophy is deeply rooted in family values, emphasizing love, dedication, and a customized approach to best practices that sets... Show More
Job Requirements
- high school diploma or equivalent
- three years supervisory experience in food service or related industry
- strong interpersonal and communication skills
- proven leadership and team development abilities
- excellent problem solving and decision making skills
- ability to multitask and remain organized
- flexibility to work varied hours including nights, weekends and holidays
- physical ability to stand for extended periods and lift 10-35 lbs
- basic computer proficiency
- commitment to uphold company policies and safety standards
Job Qualifications
- three years supervisory experience
- strong interpersonal and communication skills
- proven leadership skills with team building and development
- exceptional problem solving and decision making skills
- ability to multitask and be detail oriented
- flexibility in a fast paced environment
- personable, professional, upbeat and energetic
- initiative taker with tact and diplomacy
- basic computer skills
Job Duties
- perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- ensure restaurant is adequately prepped and staffed for daily operation
- oversee kitchen duties ensuring quick service, food safety, quality, availability, merchandising and guest service standards are met
- oversee safety logs including food temperatures, rotation and waste
- ensure proper uniform, hygiene, handwashing and glove use with staff
- support SSAfety training with knife handling skills
- create daily prep and items lists, delegating to employees as necessary
- support operation and fill holes to ensure smooth service
- maintain a checklist of routine or daily cleaning tasks and ongoing projects
- assign associates to duties and coach through projects and guest interaction
- respond efficiently to guest and client feedback with reports to operations manager
- oversee personnel duties including training, performance reviews, managing documentation, attendance reporting and break management
- inspect equipment and perform routine maintenance and cleaning
- assist team to complete daily tasks as necessary
- communicate with Regional Executive Chef and Food Service Operations Manager about service or quality issues
- work with restaurant supervisors to ensure locations operate to standard
- comply with all applicable laws
- perform other assigned tasks
- maintain a clean, safe and organized work environment
- uphold company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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