Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has over 50 years of experience partnering with cultural attractions to design exceptional hospitality journeys that allow partners to remain mission-focused. SSA Group is a leader in hospitality solutions, blending admissions, culinary, and retail services with a strong emphasis on innovation and human connection to create seamless guest experiences. Central to their philosophy is 452 Hospitality, which underscores their approach to people, innovation, and operational intelligence to create memorable moments for guests and clients alike. SSA Group operates across multiple locations including Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island,... Show More
Job Requirements
- strong interpersonal and communication skills including ability to articulate to management and personnel
- proven leadership skills emphasizing team building and development while fostering partnerships
- exceptional problem-solving and decision-making skills with organizational ability
- multitasking, detail-oriented, analytical, planning and leadership skills
- ability to adapt and remain flexible in a fast-paced environment
- team player with a personable, professional, upbeat and energetic disposition
- basic computer knowledge and skill for office functions
- physical ability to stand for extended periods and move and handle boxes weighing 10-35lbs
- ability to work varied hours and days including nights, weekends, and holidays as needed
Job Qualifications
- 1-2 years experience in culinary
- strong interpersonal and communication skills
- proven leadership skills with team building and development
- exceptional problem-solving and decision-making skills
- ability to multitask and strong attention to detail
- ability to remain flexible in a fast-paced environment
- personable, professional, upbeat, and energetic mindset
- initiative-taking with tact and diplomacy
- computer knowledge and basic office functions
- physical ability to stand for extended periods and handle boxes weighing 10-35lbs
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- oversee location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- oversee safety logs, including food temperatures, rotation, and waste
- ensure proper uniform, hygiene, handwashing, and glove use with staff
- support safety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- create daily prep and item lists, delegating to employees as necessary
- actively help to support operations and fill holes as necessary to ensure smooth service
- maintain a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- assist the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- actively and efficiently respond to guest and client feedback, reporting to the operations manager to mitigate complaints
- oversee personnel duties including training new employees, issuing performance reviews, managing progressive documentation for employee coaching, reporting attendance and hour discrepancies to payroll, overseeing break management for BOH employees
- inspect equipment and perform routine maintenance and cleaning
- communicate with Sous Chef and Food Service Operations Manager regarding service or quality issues
- work with restaurant supervisors to ensure locations operate to standard
- remain knowledgeable of and supervise in accordance with all relevant local, state, and federal laws
- perform other tasks as necessary
- maintain a clean, safe, and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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