Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,100.00 - $60,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group is a distinguished partner in the hospitality industry with over 50 years of experience in designing and executing exceptional hospitality experiences for cultural attractions. Specializing in the integration of admissions, culinary, and retail services, SSA focuses on creating innovative and human-centric guest journeys that allow their partners to concentrate on their core missions. The company embodies a commitment to excellence through its philosophy known as 452 Hospitality, which emphasizes people, innovation, and operational intelligence to foster warm, memorable, and seamless guest experiences. SSA’s dedication extends beyond daily operations to nurturing lasting relationships with their partners and the communities... Show More
Job Requirements
- Strong interpersonal and communication skills
- Proven leadership skills with team building and development focus
- Exceptional problem-solving and decision-making skills
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player with personable and professional demeanor
- Basic computer knowledge and office function skills
- Physical ability to stand for long periods and lift boxes 10-35lbs
- Willingness to work varied hours including nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- 1-2 years experience in culinary
- Proven leadership skills with an understanding of team building and development
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making abilities
- Demonstrates multi-tasking, detail, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Computer knowledge and basic office skills
- Physical ability to stand for extended periods and handle lifting boxes weighing 10-35lbs
- Ability to work varied hours including nights, weekends, and holidays
- Personable, professional, upbeat and energetic attitude with initiative and diplomacy
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including training new employees and issuing performance reviews
- Actively managing and issuing progressive documentation to coach and counsel employees on performance with oversight from the operations manager
- Reports employee attendance and any hour discrepancies to payroll
- Oversees break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning as necessary
- Assists the team to ensure all tasks are completed timely by helping complete daily tasks as necessary
- Communicates with the Sous Chef and Food Service Operations Manager(s) regarding any issues seen with daily service or quality
- Works directly with restaurant supervisors to ensure locations operate to standard
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
- Perform other tasks as deemed necessary
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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