Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $49,400.00 - $66,700.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a leading company specializing in integrating dining, retail, admissions, and more for zoos, aquariums, museums, and other cultural attractions throughout the United States. Established with over 50 years of expertise, SSA Group focuses on increasing revenue opportunities for its partners by refining industry basics while pioneering innovative and sustainable solutions. The company operates with pillars of sustainability, inclusivity, and innovation, aiming to transform the cultural attraction industry. Built by families for families, SSA Group embodies a sense of dedication, love, and customization in its approach to service. The firm strategically customizes the best practices to elevate each... Show More
Job Requirements
- Strong interpersonal and communication skills
- Proven leadership skills
- Exceptional problem solving and decision making skills
- Ability to multitask and stay organized
- Ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat and energetic
- Initiative and tact in handling situations
- Basic computer knowledge
- Physical ability to stand for extended periods and lift 10-35 pounds
- Availability to work varied hours including nights, weekends and holidays
Job Qualifications
- 1-2 years experience in culinary
- Proven leadership skills with ability to train and coach employees
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to multitask and manage priorities in a fast-paced environment
- Knowledge of food safety and hygiene standards
- Ability to work effectively as part of a team
- Basic computer knowledge for office tasks
- Flexibility to work varied shifts including nights, weekends, and holidays
- Physical ability to stand for extended periods and lift 10-35 pounds
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled
- Oversight of safety logs including food temperatures, rotation and waste
- Ensures proper uniform, hygiene, handwashing and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers
- Creates daily prep and items lists, delegating to employees as necessary
- Actively helps to support operation and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists Sous Chef assign associates to duties, coaching through projects daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence
- Oversees personnel duties, including training new employees and issuing performance reviews, managing and issuing progressive documentation, reporting attendance and hour discrepancies, overseeing breaks, inspecting equipment, assisting team with task completion
- Communicates up to the Sous Chef and Food Service Operations Manager regarding daily service or quality issues
- Works directly with restaurant supervisors to ensure operations meet standards
- Remains knowledgeable and supervises in accordance with local, state and federal laws
- Performs other tasks as necessary
- Maintains a clean, safe and organized work environment
- Upholds and demonstrates understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter