Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has been a pivotal partner in the hospitality and cultural attractions industry for over 50 years. Specializing in designing seamless hospitality experiences, SSA empowers its partners to remain focused on their core missions by handling admissions, culinary services, and retail innovations. The organization is renowned for integrating innovative operational strategies with a human touch, curating memorable guest journeys that emphasize warmth, connection, and outstanding service. SSA's unique approach, known as 452 Hospitality, is the foundation that shapes how the company serves its partners and their communities, ensuring lasting impacts through special moments and thoughtful interactions.
The Jun... Show More
The Jun... Show More
Job Requirements
- Strong interpersonal and communication skills including the ability to articulate to general manager and personnel
- Proven leadership skills with an understanding of team building and development
- Exceptional problem-solving and decision-making skills combined with organizational abilities
- Demonstrates multitasking, detail orientation, analytical, planning and leadership skills
- Ability to remain flexible in a fast-paced environment
- Team player who is personable, professional, upbeat and energetic
- Takes initiative and uses tact and diplomacy
- Computer knowledge and skill level for basic office functions
- Physical ability to stand for extended periods and to move and handle boxes weighing 10-35 lbs as necessary to operation
- Ability to work varied hours and days including nights, weekends and holidays
Job Qualifications
- 1-2 years experience in culinary
- Proven leadership skills
- Strong interpersonal and communication skills
- Exceptional problem-solving and decision-making skills
- Ability to multitask and remain organized
- Knowledge of food safety and hygiene standards
- Ability to coach and train staff
- Familiarity with kitchen equipment maintenance
- Computer literacy for basic office functions
- Ability to work varied hours including nights, weekends, and holidays
- Physical ability to stand for extended periods and handle boxes weighing 10-35 lbs
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Ensure restaurant/location is adequately prepped and staffed (BOH) for daily operation
- Oversight of location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded
- Oversight of safety logs, including food temperatures, rotation, and waste
- Ensures proper uniform, hygiene, handwashing, and glove use with staff
- Responsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knives and slicers
- Creates daily prep and item lists, delegating to employees as necessary
- Actively helps to support operations and fill holes as necessary to ensure smooth service
- Maintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning
- Assists the Sous Chef in assigning associates to duties, coaching through projects, daily tasks and guest interaction
- Actively and efficiently responds to guest and client feedback, with a report to the operations manager to ensure that any potential complaints are mitigated against further occurrence
- Oversees personnel duties, including but not limited to training new employees and issuing performance reviews, managing and issuing progressive documentation to coach and counsel the employee on performance with oversight from the operations manager, reporting employee attendance and any hour discrepancies to the payroll department, overseeing break and rest break management for BOH employees
- Inspects equipment and performs routine maintenance and cleaning as necessary
- Assists the team to ensure all tasks are completed in a timely manner by helping complete daily tasks as necessary
- Communicates with the Sous Chef and Food Service Operations Manager(s) in regard to any issues seen with daily service or quality
- Works directly with restaurant supervisor(s) to ensure respective locations are operating to standard
- Remains knowledgeable of and supervises in accordance with all applicable local, state, and federal laws
- Perform other tasks as deemed necessary
- Maintain a clean, safe, and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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