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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.93 - $26.74
Work Schedule
Flexible
Benefits
Dental Insurance
401(k)
Health Insurance
Disability insurance
Job Description
The Exchange is a renowned establishment under the Department of Defense (DoD) dedicated to serving military personnel, their families, and authorized patrons. As a key player in retail and food services within military installations, The Exchange is committed to providing high-quality goods and exceptional customer experiences. Known for its unique position combining the spirit of community service with commercial excellence, The Exchange offers a supportive and engaging work environment. Employees enjoy not only competitive benefits but also access to various installation facilities, vacation and sick leave, and robust retirement plans such as the 401K. The organization emphasizes growth, development, and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years experience in food service or retail environment
- Demonstrated leadership abilities
- Excellent interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Capability to handle customer complaints effectively
- Must be authorized to work on a military installation
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or retail management preferred
- Strong leadership and communication skills
- Ability to manage and motivate a team
- Knowledge of customer service principles
- Problem-solving and conflict resolution skills
- Basic understanding of sales and business operations
Job Duties
- Lead a team of food service workers to deliver exceptional customer experiences
- Plan and execute daily and weekly workloads to meet sales goals
- Create work schedules that align with customer and business needs
- Promote a positive and customer-centric team culture
- Manage performance through clear expectations and accountability
- Respond promptly to and deescalate negative customer experiences
- Empower the team to resolve customer issues effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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