Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.66 - $26.45
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Job Description
The Exchange is a reputable retail establishment committed to providing exceptional customer service and quality products within the Department of Defense (DoD) community. Recognized for its dedication to supporting military personnel and their families, the Exchange serves as a vital part of the military community by offering a range of goods, services, and programs designed to enhance the quality of life for those who serve. With a focus on creating positive customer experiences and fostering a supportive work environment, the Exchange is more than just a place to shop—it's a place to grow and develop professionally.
As a Food Se... Show More
As a Food Se... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in food service or retail leadership
- strong customer service skills
- ability to work flexible hours including weekends and holidays
- excellent communication and interpersonal skills
- basic proficiency with technology and scheduling software
- ability to lift up to 50 pounds
- capability to handle stressful situations calmly and efficiently
Job Qualifications
- Able to lift up to 50 pounds
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- able to lead teams to meet organizational objectives
Job Duties
- Promote a positive team and customer centric culture
- lead a culture of accountability through clear expectations
- utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
- ensure customers have an extraordinary experience while shopping
- greet every customer with eye contact and smile in your authentic way
- create schedules that align with customer and business needs
- respond to and deescalate negative customer experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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