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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $22.66 - $26.45
Work Schedule
Rotating Shifts
Benefits
Vacation leave
sick leave
Medical insurance
401k
Paid parental leave
Advancement opportunities
professional development training
Job Description
The Exchange is a leading retail and food service provider operating within military installations, supporting the Department of Defense's mission by offering quality goods and services to military personnel, their families, and authorized patrons. The Exchange is known for fostering an inclusive environment with a strong emphasis on employee development, customer satisfaction, and operational excellence. As a staple in military communities, the Exchange is committed to enhancing quality of life by providing exceptional shopping and dining experiences, competitive benefits, and career advancement opportunities. This commitment reflects in their supportive workplace culture and focus on growing their employees alongside the business.... Show More
Job Requirements
- Part time supervisory position available
- must be available to work rotating shifts Monday to Sunday from 8:00 AM to 8:00 PM including holidays
- must complete ServSafe and applicable certification within 90 days of hire
- willingness to comply with fire, safety, sanitation and security regulations
- must be able to lift up to 40 pounds
- excellent communication and interpersonal skills
- ability to work under pressure
- must uphold Exchange and NBFF standards
- basic computer proficiency
- fast food or custodial experience preferred
Job Qualifications
- Six months of restaurant or related food service operations experience
- successful completion of NBFF training or Exchange Restaurant Operations Management Academy (ROMA)
- able to lift up to 40 pounds
- able to learn and adapt to current technology needs
- able to think quickly to answer customer questions
- able to take initiative
- able to share brand knowledge
- excellent attention to detail
- possess a passion for cleanliness
- must possess a welcoming and helpful attitude toward customers and team members
- excellent communication skills
- basic computer skills
- fast food and/or custodial experience preferred
Job Duties
- Supervises the preparation and sale of food items during an assigned shift
- receives, verifies and checks quality of food and supply items
- estimates and orders food and supplies as required
- greets each customer upon contact
- assists customers by listening to needs, offering suggestions and thanking customers for their business
- resolves customer complaints at the lowest level and informs management of barriers to meeting optimal customer experience
- prepares, maintains and processes accounting and facility operational reports
- participates in the establishment and achievement of service and sales goals
- ensures optimum stock availability by supervising or participating in stock counts and inventory updates
- maintains and controls personnel cost and productivity standards
- performs duties of subordinate associates as required by workload
- opens and closes the facility in accordance with policies and regulations
- ensures security of cash, fixed assets and inventory
- complies with fire, safety, sanitation and security regulations
- initiates work orders for repair and maintenance
- supervises assigned associates including establishing work schedules, assigning and distributing work, counseling, preparing performance reviews, approving and disapproving leave slips, training associates, recommending actions
- enforces all name brand fast food and Exchange standards
- completes ServSafe and applicable fast-food certifications within 90 days of hire
- keeps abreast of and implements provisions of pertinent public laws and Equal Opportunity program directives
- performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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