Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.47 - $26.21
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Vacation leave
sick leave
401k plan
Job Description
The Exchange is a renowned retail establishment that operates under the Department of Defense (DoD) and serves military personnel, their families, and authorized patrons. It is a unique retail environment that focuses on providing exceptional customer service, quality products, and an enjoyable shopping experience. The Exchange is committed to creating a positive workplace culture where employees are valued, supported, and provided with opportunities for professional growth and development. With a legacy of serving the military community, the Exchange stands as a trusted and respected brand that prioritizes both customer satisfaction and employee well-being. Employment at the Exchange offers competitive benefits... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in food service or retail leadership
- Ability to create and manage staff schedules
- Strong interpersonal and communication skills
- Ability to lead a team and manage performance
- Proficiency in handling customer complaints and conflict resolution
- Availability to work flexible schedules
Job Qualifications
- High school diploma or equivalent
- Proven leadership experience in food service or retail environment
- Strong customer service and communication skills
- Ability to manage scheduling and workforce planning
- Experience in performance management and team development
- Problem-solving skills and ability to handle difficult customer situations
- Knowledge of food service operations and sales goals
Job Duties
- Lead and motivate a team of food service workers to exceed customer expectations
- Plan and execute daily and weekly workloads to meet sales goals
- Create work schedules aligned with customer needs and business demands
- Foster a culture of accountability through clear expectations and performance management
- Respond quickly and deescalate negative customer experiences
- Empower team members to resolve service issues and ensure customer satisfaction
- Promote a positive customer-centric environment through authentic engagement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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