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Food Service Foreman- Charleys
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.78 - $26.57
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Career advancement opportunities
Job Description
The Charley's in the Mini Mall Food Court, operating under the Exchange umbrella, is a distinguished hospitality and restaurant operations establishment dedicated to delivering exceptional food service experiences. The Exchange is known for its commitment to fostering a positive work environment that cultivates growth, development, and outstanding customer satisfaction. This fast-paced food service environment thrives on teamwork, accountability, and a relentless focus on exceeding customer expectations. With a culture that embraces learning, innovation, and customer-centric service, the Exchange ensures that its employees are equipped with the tools and resources needed to excel and advance their careers within the hospitality industry.<... Show More
Job Requirements
- High school diploma or equivalent
- Six months food supervisory experience required
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and team members
- Excellent communication skills
- Basic computer skills
- Must be available to work 0600-2000 Monday-Friday and 1000-1800 Saturday-Sunday including nights, weekends, and holidays
- Days off may vary
Job Qualifications
- Six months of restaurant or related food service operations experience
- Successful completion of NBFF training or Exchange Restaurant Operations Management Academy (ROMA) preferred
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Able to lead teams to meet organizational objectives
Job Duties
- Lead a team of passionate and knowledgeable Food Service Workers
- Plan and execute daily and weekly workloads to meet sales and customer engagement goals
- Create schedules that align with customer and business needs
- Foster a culture of accountability through clear expectations and performance management
- Respond quickly to and deescalate negative customer experiences
- Ensure extraordinary customer experiences while shopping
- Promote a positive team and customer-centric culture
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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