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Job Overview
Compensation
Hourly
Range $22.78 - $26.57
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The Exchange is a renowned retail establishment committed to delivering exceptional customer experiences while fostering a positive and supportive work environment for its employees. As a staple in the retail industry, the Exchange prides itself on combining quality merchandise with outstanding customer service to create a unique shopping atmosphere that exceeds expectations. With a focus on teamwork, innovation, and growth, the Exchange is dedicated to the personal and professional development of its staff, ensuring they are equipped with the resources and tools necessary to succeed and thrive in their roles. The organization promotes a culture where collaboration and accountability are... Show More
Job Requirements
- high school diploma or equivalent
- 6 months food supervisory experience
- excellent communication skills
- basic computer literacy
- willingness to cross-train in other store areas
- ability to lead and motivate a team
- strong attention to detail
- customer service orientation
- ability to resolve conflicts effectively
Job Qualifications
- able to learn and adapt to current technology needs
- able to think quickly on the spot to answer customer questions
- able to take initiative
- able to share brand knowledge
- able to lead teams to meet organizational objectives
- excellent attention to detail
- willing to cross-train and work in other areas of the store
- possess a welcoming and helpful attitude toward customers and team members
- excellent communication skills
- basic computer skills
- 6 months food supervisory experience required
Job Duties
- lead a team of food service workers to exceed customer expectations
- plan and execute daily and weekly workloads to meet sales goals
- create employee schedules that align with business and customer needs
- promote a culture of accountability through clear expectations and performance management
- respond to and deescalate negative customer experiences promptly
- ensure every customer is greeted warmly with eye contact and a smile
- utilize business knowledge to troubleshoot and follow up on opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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