Job Overview
Compensation
Type:
Hourly
Rate:
Range $22.47 - $26.21
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Vacation leave
sick leave
401k plan
access to installation facilities
Job Description
The Exchange is a well-established retail organization serving the Department of Defense (DoD) community. Known for its commitment to exceptional customer service and quality products, the Exchange operates a network of stores across military installations, providing a unique shopping experience tailored to the needs of military members, their families, and authorized patrons. The Exchange is not just a retail establishment; it is a community-focused employer that offers employees access to a range of benefits including medical, dental, life and disability insurance, vacation and sick leave, a 401K plan, flexible scheduling, and exclusive access to installation facilities. Being an employee of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or retail management
- Ability to work flexible schedules including weekends and holidays
- Strong leadership and organizational skills
- Effective communication skills
- Ability to handle stressful situations calmly
- Basic knowledge of inventory and sales tracking
Job Qualifications
- Experience in food service leadership or management
- Strong customer service skills
- Ability to plan and execute work schedules
- Excellent communication and interpersonal skills
- Problem-solving skills to handle customer issues
- Ability to lead and motivate a team
- Knowledge of food safety standards and regulations
Job Duties
- Lead a team of food service workers focused on customer satisfaction
- Plan and execute daily and weekly workloads to meet sales goals
- Create schedules aligning with customer and business needs
- Foster a culture of accountability through clear expectations and performance management
- Respond to and deescalate negative customer experiences promptly
- Empower team members to provide exceptional service and resolve issues
- Engage with customers by greeting them warmly and ensuring a positive shopping experience
Job Location
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