Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a prominent company specializing in providing integrated dining, retail, admissions, and other services to zoos, aquariums, museums, and cultural attractions across the United States. With a rich history spanning over 50 years, SSA Group has established itself as a leader in the cultural attraction industry by refining traditional practices and pioneering innovative approaches that drive revenue growth for their partners. The company places a strong emphasis on sustainability, inclusivity, and innovation, aligning its operations with the needs of diverse communities and fostering a family-oriented culture built on love, dedication, and excellence. SSA Group customizes its best practices... Show More
Job Requirements
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation
- ability to work varied hours and days including nights, weekends and holidays
- strong interpersonal and communication skills
- exceptional problem solving and decision making skills
- ability to remain flexible in a fast-paced environment
- team player who is personable, professional, upbeat, energetic, and takes initiative
Job Qualifications
- Food handling license preferred
- 1-2 years food preparation experience
- strong interpersonal and communication skills
- exceptional problem solving and decision making skills
- ability to remain flexible in a fast-paced environment
- team player who is personable, professional, upbeat, energetic, and takes initiative
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support restaurant prep (BOH and line) for daily operation
- meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation and waste as necessary
- ensure safe food handling is maintained
- ensure proper uniform, hygiene, hand-washing and glove use with self
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and items lists, as assigned
- actively help to support operation in assigned role, supporting holes as necessary
- actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- remain knowledgeable of all menu items, prices and specials for sharing with guests
- assist with dishwashing as necessary
- perform other tasks as deemed necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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