Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a dynamic company specializing in working with zoos, aquariums, museums, and various cultural attractions to enhance their dining, retail, admissions, and event services across the United States. With over 50 years of industry experience, SSA Group has established itself as a leader by not only refining operational basics but also pioneering innovative approaches in the cultural attraction industry. The company prioritizes sustainability, inclusivity, and innovation, aiming to transform and elevate the guest experience across its partner venues. Built on the foundation of family values, SSA Group operates with a strong sense of dedication and commitment, ensuring that... Show More
Job Requirements
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Strong interpersonal and communication skills
- exceptional problem solving/decision making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- food handling license preferred
- 1-2 years food preparation experience
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support restaurant prep (BOH and line) for daily operation
- meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation and waste as necessary
- ensure safe food handling is maintained
- ensure proper uniform, hygiene, hand-washing and glove use with self
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and items lists, as assigned
- actively help to support operation in assigned role, supporting holes as necessary
- actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- remain knowledgeable of all menu items, prices and specials for sharing with guests
- assist with dishwashing as necessary
- perform other tasks as deemed necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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