Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a prominent company specializing in the integration of dining, retail, admissions, and other services within zoos, aquariums, museums, and cultural attractions across the United States. With over 50 years of industry experience, SSA Group has consistently evolved by refining foundational practices and innovating solutions tailored for each partner's unique needs. Their operations revolve around core pillars such as sustainability, inclusivity, and innovation, positioning them as a transformative force in the cultural attraction sector. As a family-built and family-focused organization, SSA Group operates with a deep sense of dedication and care. This commitment is reflected in their approach... Show More
Job Requirements
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
Job Qualifications
- Strong interpersonal and communication skills
- Exceptional problem solving/decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Food handling license preferred
- 1-2 years food preparation experience
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Support restaurant prep (BOH and line) for daily operation
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Ensure proper food quantities are set for daily and ongoing service
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure safe food handling is maintained
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Follow through daily prep and items lists, as assigned
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Assist with dishwashing as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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