Food Service Director - Phillips Academy

Lowell, MA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Life insurance

Job Description

Phillips Academy is a prestigious educational institution known for its commitment to excellence both in academics and community life. The academy fosters a vibrant and inclusive environment where students and staff thrive, supported by a range of comprehensive programs and services. Situated within this dynamic institution, the Food Service Director position plays a crucial role in enhancing the dining experience for the academy's community. This role is embedded within Aramark's operational framework, a global leader in food and facilities management. Aramark takes pride in serving millions of guests every day across 15 countries, emphasizing service, sustainability, and innovation. The Food... Show More

Job Requirements

At least 4 years of experience in food service
1-3 years of management experience
Previous experience in food service industry
Bachelor's degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer relationships
Ability to deliver excellent customer service
Ability to collaborate effectively with other departments
Physical ability to lift up to 50 pounds occasionally
Ability to stand for long periods

Job Qualifications

Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Requires previous experience in food service
Requires a bachelor's degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time

Job Duties

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Ensure food services appropriately connect to the Executional Framework
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations
Identify client needs and effectively communicate operational progress
Adopt Aramark process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines
Implement and maintain Aramark agenda for both labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and food service
Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develop operational component forecasts and can explain variances
Responsible for components accounting functions
Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruit, hire, develop and retain front line team
Conduct period inventory
Maintain records to comply with ARAMARK, government and accrediting agency standards
Interact with Client Management and maintain effective client and customer relations at all levels with client organization
May participate in sales process and negotiation of contracts
Look for opportunities to implement new products and services which support sales growth and client retention
Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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