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Aramark

Food Service Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers daily across 15 countries. The company is dedicated to creating positive experiences through exceptional service, quality, and innovation. Aramark's mission is deeply rooted in service and united by a purpose to do great things for employees, partners, communities, and the planet. They foster an inclusive work environment where every employee enjoys equal employment opportunities, supporting diversity and respecting all individuals regardless of race, color, religion, gender, or other protected characteristics. This commitment to excellence and inclusion has made Aramark a trusted provider... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years of food service experience
  • At least 1-3 years in a management role
  • Strong communication skills
  • Ability to maintain client and customer rapport
  • Ability to provide excellent customer service
  • Ability to collaborate with other departments
  • Physical capability to lift, carry, push or pull up to 50 lb
  • Ability to stand for prolonged periods

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develop operational component forecasts and can explain variances
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruit, hire, develop and retain front line team
  • Conduct period inventory
  • Maintain records to comply with ARAMARK, government and accrediting agency standards
  • Interact with Client Management and maintain effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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