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Food Service Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Work-life balance

Job Description

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. With a rich heritage rooted in service, Aramark is committed to delivering innovative and high-quality experiences to clients and customers while fostering a culture of inclusivity, growth, and sustainability. Their mission is grounded in doing great things for their employees, partners, communities, and the planet. The company values equal employment opportunity, ensuring a diverse and respectful workplace where every employee has the chance to thrive. Their extensive network and wide-ranging expertise make Aramark a trusted partner in providing comprehensive... Show More

Job Requirements

  • At least four years of relevant experience
  • One to three years of management experience
  • Prior experience in food service industry
  • Bachelor's degree or equivalent experience
  • Strong verbal and written communication skills
  • Capability to build and maintain client and customer relationships
  • Commitment to exemplary customer service
  • Ability to collaborate with cross-functional teams
  • Physical ability to lift up to 50 pounds occasionally
  • Capability to stand for extended periods

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connect to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develop operational component forecasts and can explain variances
  • Responsible for components accounting functions
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
  • Develop and implement food service plans aligned with the client’s mission and vision, to include sustainable practices

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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