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SSA Group

Food Service Cook

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts

Job Description

SSA Group is a leading company specializing in providing integrated services to zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience, SSA Group is dedicated to enhancing revenue opportunities for its partners by expertly managing dining, retail, admissions, and other operational aspects. The company stands out for its commitment to sustainability, inclusivity, and innovation, which positions it as a transformative force in the cultural attraction industry. SSA Group’s family-oriented values are deeply embedded in its culture, reflecting a dedication to client and guest satisfaction as well as community enrichment. This approach ensures... Show More

Job Requirements

  • physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
  • ability to work varied hours/days, including nights, weekends and holidays, as needed
  • strong interpersonal and communication skills
  • exceptional problem solving/decision making skills
  • demonstrates the ability to remain flexible in a fast-paced environment
  • team player, personable, professional, upbeat and energetic
  • takes initiative

Job Qualifications

  • Food handling license preferred
  • 1-2 years food preparation experience
  • strong interpersonal and communication skills
  • exceptional problem solving/decision making skills combined with the ability to be organized
  • ability to remain flexible in a fast-paced environment
  • team player, personable, professional, upbeat and energetic
  • takes initiative

Job Duties

  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • supports restaurant prep (BOH and line) for daily operation
  • meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
  • ensures proper food quantities are set for daily and ongoing service
  • participates in safety logs including food temperatures, rotation and waste as necessary
  • ensures safe food handling is maintained
  • ensures proper uniform, hygiene, hand-washing and glove use with self
  • maintains a SSAfe work environment by abiding to all SSAFETY rules
  • follows through daily prep and items lists, as assigned
  • actively helps to support operation in assigned role, supporting holes as necessary
  • actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
  • communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • remains knowledgeable of all menu items, prices and specials for sharing with guests
  • assists with dishwashing as necessary
  • perform other tasks as deemed necessary
  • maintains a clean, safe and organized work environment
  • uphold and demonstrate a complete understanding of company policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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