Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group, LLC is a premier service provider specializing in integrating dining, retail, admissions, and other operational facets for zoos, aquariums, museums, and cultural attractions across the United States. With over 50 years of experience in the industry, SSA Group has developed a solid reputation for excellence by combining time-tested best practices with innovative approaches to increase revenue opportunities for its partners. The company places strong emphasis on sustainability, inclusivity, and innovation, aiming to transform the cultural attraction industry while supporting the missions of the venues it serves. At its core, SSA Group was established by families, for families, embodying... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with organizational ability
- Demonstrates the ability to remain flexible in a fast-paced environment
- Team player, personable, professional, upbeat and energetic, and takes initiative
- Physical ability to perform tasks involving movement and handling of boxes (10-35lbs) as necessary
- Ability to work varied hours/days including nights, weekends and holidays
- Cash handling and cashier experience and register/point of sale knowledge is a must
- Basic math and counting skills necessary for cash handling
Job Qualifications
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with organizational ability
- Demonstrates flexibility in fast-paced environments
- Team player with personable, professional, upbeat and energetic attitude
- Takes initiative
- Cash handling and cashier experience
- Register and point of sale knowledge
- Basic math and counting skills for cash handling
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Responsible for the cash register, verifying the money at the beginning of the day and adhere to all cash handling and policy procedures
- Support restaurant prep (FOH and line) for daily operation
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Participate in safety logs including food temperatures, rotation, and waste as necessary
- Ensure proper uniform, hygiene, handwashing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Follow through daily prep and items lists, as assigned
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, reporting to the supervisor to mitigate potential complaints
- Communicate up to Restaurant Supervisor and/or Food Operations Manager regarding any issues with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
- Responsibly present a clean and welcoming experience through upholding sanitation requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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