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SSA Group

Food Service - Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts

Job Description

SSA Group is a leading company specializing in integrating dining, retail, admissions, and more within zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience, SSA Group continuously pioneers innovative approaches while refining the fundamentals of the attractions industry. They take great pride in their commitment to sustainability, inclusivity, and innovation, all aimed at transforming the cultural attraction industry for the better. SSA Group operates from a family-centric philosophy, emphasizing love, dedication, and customized best practices for each partner, thereby setting higher standards with every engagement. Their mission is to support their partners'... Show More

Job Requirements

  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
  • ability to work varied hours/days, including nights, weekends and holidays, as needed

Job Qualifications

  • Strong interpersonal and communication skills
  • exceptional problem solving/decision making skills combined with the ability to be organized
  • demonstrates the ability to remain flexible in a fast-paced environment
  • ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative

Job Duties

  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
  • supports restaurant prep (FOH and line) for daily operation
  • meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards
  • participates in safety logs including food temperatures, rotation and waste as necessary
  • ensures proper uniform, hygiene, hand-washing and glove use with self
  • maintains a SSAfe work environment by abiding to all SSAFETY rules
  • follows through daily prep and items lists, as assigned
  • actively helps to support operation in assigned role, supporting holes as necessary
  • actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
  • communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
  • remains knowledgeable of all menu items, prices and specials for sharing with guests
  • perform other tasks as deemed necessary
  • maintains a clean, safe and organized work environment
  • uphold and demonstrate a complete understanding of company policies and procedures
  • responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements

Job Qualifications

Experience

No experience required

Job Location

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