Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
Supplemental Insurance
Training and Career Development
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a leading operator and partner for cultural attractions including zoos, aquariums, museums, and similar venues across the United States. With over 50 years of experience, SSA Group specializes in enhancing revenue streams through integrated solutions encompassing dining, retail, admissions, and more. The company is guided by core values such as sustainability, inclusivity, and innovation, striving to transform the cultural attraction industry by customizing best practices tailored to each partner's unique needs. Founded by families and for families, SSA Group embodies a sense of dedication and love in all its endeavors, dedicated to furthering the missions of their... Show More
Job Requirements
- Must be available to work a minimum of 32 hours per week including some weekends
- availability to work evenings from November 23 to December 23
- strong interpersonal and communication skills
- proven leadership skills
- exceptional problem solving and organizational skills
- ability to remain flexible in a fast-paced environment
- basic office computer skills
- physical ability to stand for extended periods and lift 35 pounds
- ability to work varied shifts including nights, weekends and holidays
Job Qualifications
- 1-2 years front of house restaurant management experience
- ServSafe or food handling certification preferred
- strong interpersonal and communication skills
- proven leadership and team building skills
- exceptional problem-solving and organizational abilities
- financial management, merchandising, analytical, and planning skills
- ability to remain flexible in fast-paced environments
- basic computer proficiency
- ability to work varied hours including nights, weekends, and holidays
- physical ability to stand for long periods and handle up to 35 pounds
- all education backgrounds eligible
- must be 18 or older
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support implementation of operational systems, processes and policies
- assume a supportive and strategic role in seasonal planning for food concepts and equipment needs
- support department financial forecasts, business processes, and merchandising oversight
- oversee food service training and staff orientation
- ensure safety training completion for all staff
- fulfill guest needs quickly and efficiently and resolve complaints effectively
- maintain quality and facility cleanliness
- document and discipline employees according to company policies
- maintain a clean, safe and organized work environment
- support day-to-day functions of food services with focus on front of house operations
- support maintenance and repair facilitation of facility and equipment
- maintain positive relationships with client staff
- ensure consistency and high quality across operations
- ensure timely invoice submission and vendor payments
- support management of operational functions and payroll
- manage employees in compliance with labor laws
- schedule staff according to budget and business forecasts
- perform additional tasks as necessary
- uphold company policies and procedures
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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