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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Our establishment is a prominent hospitality venue known for delivering exceptional dining experiences to guests. We pride ourselves on maintaining high standards of customer service and operational excellence within a vibrant and welcoming atmosphere. As a reputable restaurant, we ensure every aspect of the guest experience is carefully curated, from the moment guests walk through the door until their departure. The team is dedicated to providing a memorable dining occasion by combining quality food and beverage service with genuine hospitality. We operate in a dynamic environment where teamwork, attention to detail, and a proactive approach to guest satisfaction are paramount.... Show More
Job Requirements
- Must be 21 years or older
- High school diploma or education equivalent required
- Previous server and customer service experience preferred
- Ability to interact with mobile devices and touch screen technology
- Previous experience using smart phones and/or tablets applications strongly preferred
- Demonstrates commitment to guest service excellence and ethical conduct
- Gaming license required
- Food handler certification
- SERV Safe certification
Job Qualifications
- High school diploma or equivalent
- Previous server experience preferred
- Previous customer service experience preferred
- Ability to interact with mobile devices and touch screen technology
- Previous experience using smart phones and/or tablets applications strongly preferred
- Commitment to guest service excellence and ethical conduct
- Gaming license required
- Food handler certification
- SERV Safe certification
Job Duties
- Provides prompt, efficient and friendly quality service to any and all guests of the restaurant
- Greets all guests immediately when they come in and when going
- Cleans and organizes the restaurant daily including deep cleaning of certain areas as assigned
- Polishes China, silverware, glassware daily
- Light dusting and maintaining the restaurant
- Maintains guest tables throughout the dining period by cleaning, replacing China, glass and silverware as required
- Complies with all department and company rules, regulations, policies, procedures, internal controls and government rules and regulations
- Maintains current and accurate knowledge of all menu items
- Serves all beverages both alcoholic and non-alcoholic in food outlets
- Busses tables in the station and completes all side work
- Assists restaurant host/host when required
- Assists food runners and servers to run food to the tables in a timely manner
- Records all preferences of guests in the reservation system by taking detailed notes to exceed their expectations every time they dine
- Knows frequent guests and their preferences
- Attends periodic meetings and training sessions
- Provides outstanding customer and employee service at all times
- Always presents oneself with a neat and clean appearance
- Thanks the guests and invites them to return
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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