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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Job Description
St. Jo Frontier Casino is a dynamic and vibrant gaming and entertainment establishment located in Missouri. Known for its exciting casino floor, diverse dining options, and outstanding guest services, St. Jo Frontier Casino caters to a broad range of visitors seeking premier gaming experiences and top-tier hospitality. The casino is committed to providing a safe, welcoming, and enjoyable environment for all its guests while maintaining high standards in customer service and operational excellence. Affiliated with Affinity Gaming, a recognized leader in the gaming industry, St. Jo Frontier Casino benefits from strong corporate support and a reputation for integrity and community... Show More
Job Requirements
- High school diploma or equivalent
- Must be at least 21 years of age
- Must be able to obtain and maintain a Missouri Gaming License
- Must be able to obtain and maintain a Servers License
- Must be able to effectively communicate in English
- Must have basic computer skills
- Must have excellent customer service skills
- Must be knowledgeable of all company policies and procedures including fire and safety regulations
Job Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- The requirements listed below are representative of the knowledge, skill, and/or ability required
- All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations
- Must be at least 21 years of age
- High school diploma or equivalent required
- Must have excellent customer service skills
- CERTIFICATES, LICENSES, REGISTRATIONS
- Must be able to obtain and maintain a Missouri Gaming License, and a Servers License
- LANGUAGE SKILLS
- Must be able to effectively communicate in English
- MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Must have Microsoft Office experience and basic computer skills
- Final candidates will be required to complete a drug test and background check
- Many positions will require a state gaming license
Job Duties
- The Food Server serves food and beverages to the St
- Jo Frontier Casino guests and performs other job duties
- Take customers orders for the food and beverage
- Serve food and beverage in a cheerful, efficient manner and in accordance with the St
- Maintain customer’s service standards applicable in the restaurant
- Remove customer’s soiled plates as soon as the customers have finished eating
- When no busser is present bus, clean, and reset tables
- Take all customer complaints to the supervisor or manager present
- Perform side-work duties on a daily basis and as assigned by the lead or supervisor
- Clean-up server side of line in the kitchen after each shift when no expeditor is present
- Follow cleaning lists posted weekly by supervisor and sign off on them
- Keep work stations and floor stations clean as possible at all times in accordance with the Missouri Health Sanitation’s Laws and Safety
- Display a positive attitude towards guests and co-workers
- Maintain a clean storage area, assure all the equipment is in good working order
- Maintain strict confidence regarding company related matters
- Comply with company and department policies and procedures
- Responsible for clocking in and out on time according to work schedule and reporting 8% of your reported tips and signing in daily on a sign-in sheet
- Responsible for maintaining the personal hygiene standards set by the Food and Beverage Department and in accordance with the companies’ hygiene standards
- Perform any other duties as apparent or assigned by a lead or supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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