Food Server- Oak & Fork- Part Time ( Harrah's Ak-Chin Casino)

Goodyear, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

training programs

Job Description

Harrah's is a renowned entertainment and hospitality company that operates a prominent casino resort offering a wide range of gaming, dining, and entertainment options to its guests. Known for providing an exceptional guest experience, Harrah's combines luxurious amenities with outstanding customer service to create a memorable visit for each patron. The establishment prides itself on its commitment to quality, professionalism, and community engagement, making it a leader in the hospitality industry within the region.

The Server role at Harrah's is a dynamic position that requires excellent interpersonal and communication skills to ensure guest satisfaction. The server is responsible for... Show More

Job Requirements

high school diploma or ged preferred
prior food server experience preferred

Job Qualifications

must be at least 19 years of age
must be able to carry and balance service tray on shoulder
must have legible handwriting
must have knowledge of menu prices, composition of food and beverage menu items, daily specials and proper placing procedures
must be able to read, write, speak and understand English
must be able to get along with co-workers and work as a team
must present a well-groomed appearance
must have a sense of urgency and react to changing business demands
must have the ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Job Duties

maintains current and accurate information regarding menu including preparation
greets and makes welcome each guest seated in assigned station
takes initial food and beverage order within 2 minutes of guest being seated
repeats order back to ensure accuracy
proficient in the operating functions of the POS computer and cash handling
maintains expected service levels and ensures all revenue is accurately handled
effectively communicates in a clear, professional and friendly manner with all guests and employees
differentiates guest service and gives priority service to appropriate tier leveled players
professionally handles high pressure and difficult situations
ensures tables are clear and appropriately set up before seating guests
displays an upbeat and positive attitude when greeting guests and during their dining experience
presents and up-sells specials and specific menu items with enticing verbiage
engages guests in conversation during their dining experience
suggests items based on guest preferences and upsells appetizers, beverages, and desserts
correctly enters food and beverage orders into the POS system for accurate preparation
delivers prepared food within three minutes of completed order
returns to table within five minutes to ascertain guest satisfaction and periodically thereafter
resolves service issues using service recovery toolbox and reports guest dissatisfaction to supervisor
presents check for payment, thanks guests, invites them back, and facilitates their return to play
maintains cleanliness standards at tables and work stations
adheres to regulatory, departmental and company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: