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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $7.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedules
Job Description
This employment opportunity is offered at the Gila River Casinos, a prominent entertainment and hospitality company known for delivering exceptional casino experiences combined with top-tier dining and beverage services. The Gila River Casinos brand is recognized for its commitment to high standards in guest service, creating a vibrant environment where guests feel valued and welcomed throughout their visit. As a major player in the hospitality and gaming industry, the company invests in training and development to foster a culture of excellence and professionalism among its team members. Operating multiple casino locations, the company offers a variety of gaming, dining, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred
- In-depth wine and alcohol knowledge preferred
- Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card
- Must acquire and maintain Alcohol Awareness Certification
- Must acquire and maintain Blood-Borne Pathogens (BBP) training
- Ability to perform the GILA WAY greeting, interacting positively, listening actively and appreciating guests
- Must possess excellent guest service skills
- Strong telephone etiquette
- Self-starter with ability to follow-up and complete tasks in timely manner with minimum supervision
- Ability to establish and maintain effective working relationships
- Strong interpersonal and communication skills both written and oral
- Ability to acquire within one year in-depth knowledge of Enterprise Policies, Procedures and governmental regulations relevant to responsibilities
Job Qualifications
- High school diploma or equivalent preferred
- Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred
- In-depth wine and alcohol knowledge preferred
- Must possess excellent guest service skills
- Strong telephone etiquette
- Self-starter with ability to follow-up and complete tasks with minimum supervision
- Ability to establish and maintain effective working relationships with guests and team members
- Strong interpersonal and communication skills both written and oral
- Ability to acquire within one year an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures and governmental regulations relevant to responsibilities
Job Duties
- Promotes and provides excellent guest service experiences to both internal and external guests
- Answers menu or beverage questions posed by guests
- Maintains knowledge of the dining or beverage menu and any special items being offered
- Observes guests and anticipates needs and completes all steps of service as assigned
- Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness
- Performs other special projects and duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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