Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.40 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
voluntary life insurance
accidental death and dismemberment insurance
Disability insurance
Volunteer time off
Ventra Program
401k
Paid Time Off
Tuition Reimbursement
Job Description
American Place Casino is a premier gaming and entertainment destination located in Waukegan, Illinois. Our mission is to establish ourselves as Waukegan's top gaming and entertainment hub, renowned for exceptional hospitality and an unparalleled guest experience. We pride ourselves on fostering a vibrant and supportive workplace culture where our team members can thrive professionally and personally. Commitment to growth and excellence guides everything we do, making us an employer of choice within Lake County's fastest-growing industry. We prioritize the well-being and development of our employees by offering robust career advancement opportunities and creating a work environment marked by enjoyment and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or casino hospitality preferred
- Must be able to obtain and maintain any necessary certifications or licenses required by local gaming regulations
- Bilingual is a plus
- Ability to follow company policies and health and safety regulations
- Strong attention to detail and organizational skills
- Ability to maintain professionalism under pressure
Job Qualifications
- Working knowledge of opening and closing procedures
- Strong food knowledge
- Strong beverage knowledge including wine, beer, and spirits
- Proficiency with POS system
- Experience with cash handling procedures
- Excellent communication skills
- Ability to work effectively in a team environment
- Passion for hospitality and guest service
Job Duties
- Consistently following established sequence of service to provide the highest level of service to our guests
- Building and establishing a personal clientele through guest interaction, name/face recognition
- Anticipating guests needs and responding appropriately
- Responsible for a cash bank to insure quick service for our cash paying guests
- Performing all opening and closing duties daily
- Maintaining cleanliness of shift area and service bar/stations
- Working as a team to insure the highest level of guest satisfaction
- Following all policies and procedures set forth by the company
- Following all health and safety regulations
- Communicating effectively with management and team members alike
- Maintaining the highest level of professionalism with both guests and team members
- Responsible to comply with all managers and direct supervisor requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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