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Full House Resorts

Food Server - L'Americain

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.40 - $18.00
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Work Schedule

Rotating Shifts
Flexible
Weekend Shifts
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Benefits

Medical
Dental
Vision
Voluntary life
AD&D
Disability insurance
Volunteer time off
Ventra Program
401k
employer match
Paid Time Off
Tuition Reimbursement

Job Description

American Place Casino is a premier entertainment and gaming hub located in Waukegan, focusing on delivering an exceptional hospitality experience to its guests. As one of Lake County's fastest-growing industries, this establishment is committed to excellence and growth, creating a dynamic and enjoyable workplace culture for its employees. The company prioritizes team development and well-being, offering ample opportunities for career advancement while fostering an environment that values adaptability, coachability, and passion for hospitality. Their mission is to be recognized as Waukegan's top gaming and entertainment venue, setting standards through outstanding service and guest satisfaction.

The Food Server role at A... Show More

Job Requirements

  • Must be able to obtain maintain any necessary certifications and or licenses as required by local gaming regulations
  • Preferred bi lingual
  • Ability to work in a fast paced environment
  • Excellent communication skills
  • Strong attention to detail
  • Ability to work effectively within a team
  • Prior experience in hospitality or customer service preferred

Job Qualifications

  • Preferred bi lingual
  • Must be able to obtain maintain any necessary certifications and or licenses as required by local gaming regulations
  • Restaurant servers must possess a working knowledge of opening and closing procedures
  • Food knowledge
  • Beverage knowledge
  • POS system
  • Cash handling procedures

Job Duties

  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name face recognition
  • Anticipating guests needs and responding appropriately
  • Responsible for a cash bank to insure quick service for our cash paying guests
  • Performing all opening and closing duties daily
  • Maintaining cleanliness of shift area and service bar stations
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Responsible to comply with all managers and direct supervisor requests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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