Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.20
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career Development
Job Description
Fontainebleau Las Vegas is a luxury resort known for its elegant design, exceptional service, and vibrant atmosphere, offering guests a memorable hospitality experience in the heart of the Las Vegas Strip. As a premier destination, the resort blends world-class accommodations with fine dining, entertainment, and recreational activities, ensuring guests enjoy every aspect of their stay. The resort prides itself on its commitment to inclusivity, diversity, and a positive work environment where employees, or Members as they are called, are valued and empowered. This environment nurtures professional growth and emphasizes the importance of hospitality at the highest standards. Fontainebleau is dedicated... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Minimum of one experience working in in room dining or fine dining restaurant
- Requires extensive knowledge of the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests
- Excellent communication and customer service skills
- Ability to work efficiently within a team driven environment
- Ability to understand and explain menu items and preparations
- Highly organized and ability to set and clear in room dining orders efficiently
- Ability to apply positive personalized service to every guest’s interaction
- Passion for delivery excellent guest service and enjoy the hospitality service industry
- Must be willing and able to work a flexible schedule to include holidays, nights and weekends
- Able to work in a fast-paced, busy, and somewhat stressful environment
Job Qualifications
- High school diploma or equivalent
- Minimum of one experience working in in room dining or fine dining restaurant
- Extensive knowledge of the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests
- Excellent communication and customer service skills
- Ability to work efficiently within a team driven environment
- Ability to understand and explain menu items and preparations
- Highly organized and ability to set and clear in room dining orders efficiently
- Ability to apply positive personalized service to every guest’s interaction
- Passion for delivery excellent guest service and enjoy the hospitality service industry
- Must be willing and able to work a flexible schedule to include holidays, nights and weekends
- Able to work in a fast-paced, busy, and somewhat stressful environment
Job Duties
- Responsible for providing an excellent in room dining service experience to every guest
- Responsible for embracing the Fontainebleau culture values and living the Fontainebleau promise
- Responsible for the accurate and timely delivery of guest food and beverage selections to the privacy of the guest’s room or suite
- Responsible for the accurate assembly and preparation of order prior to delivery
- Responsible for thoroughly understanding and explain the menu items and preparations
- Required to personalize the service through use of guest by name and a sincere interest in the guest’s well-being
- Responsible for providing the guest with a complete dining room experience offering seating assistance, beverage and first course service
- Responsible for serving hot foods hot and cold foods cold while reviewing the details of the guest order to ensure accurate delivery
- Required to present the guest check in a professional manner following check presentation guidelines
- Required to arrange a follow up with the guest with a preferred time for bussing
- Required to exit the room in a respectful and appreciative manner using the guest’s name
- Responsible for the clearing of dishes, tables and trays from the guest room as requested or assigned
- Responsible for the cleanliness of the guest hallways and elevator landings
- Responsible for the accurate run card documentation of every delivery and assignment including room numbers, check numbers, guests served, time of delivery and gratuity collected
- Completes end of shift financials and tip committee reconciliation
- Responsible for maintaining a healthy and safe working environment
- Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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