Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
on-site clinic
Dental plans
vision plans
Tuition Assistance
Student loan repayment
dependent scholarship programs
401K with company match
Free parking
Free Meals
Job Description
Caesars Entertainment is a globally recognized leader in the hospitality and gaming industry, renowned for delivering exceptional experiences to guests and providing outstanding career opportunities to its team members. As a prominent player in the entertainment and casino sector, Caesars Entertainment operates a diverse portfolio of properties, including renowned casinos, hotels, and entertainment venues. Their commitment to excellence is reflected in their mission to create memorable experiences for guests while fostering a supportive and rewarding work environment for employees.
At Caesars Entertainment, team members can expect a comprehensive benefits program designed to support their well-being and career growth. This incl... Show More
At Caesars Entertainment, team members can expect a comprehensive benefits program designed to support their well-being and career growth. This incl... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Previous cashiering experience preferred
- Proficiency in English
- Excellent communication skills
- Availability for flexible schedule including nights, weekends, holidays and overtime
- Ability to maintain professional appearance
- Physical mobility with reasonable accommodations
- Ability to process cash transactions accurately
- Ability to lift up to 35 pounds
- Ability to work in a fast-paced environment
- Ability to tolerate noise, smoke and bright lights
- Ability to use hand motions for payment processing
- Ability to maintain neat appearance
- Ability to work in constricted spaces
Job Qualifications
- High school diploma, GED or comparable experience
- Prior customer service experience in a fast paced environment preferred
- Previous cashiering experience in a high volume restaurant preferred
- Read, write, speak and understand English
- Excellent customer service and communication skills
- Available to work nights, weekends, holidays and overtime as needed
- Meet professional appearance standards as prescribed by company policies
- Physically mobile with reasonable accommodations
- Able to respond to visual and aural cues
- Able to work at a fast pace in a crowded/noisy environment
- Able to accurately and quickly process cash transactions
- Able to lift and carry up to 35 pounds
- Able to reach above and below the shoulder, bend, stoop and twist
- Able to tolerate industry standard cleaning chemicals
- Able to work in constricted areas
- Able to tolerate second-hand smoke, noise, bright lights
- Maintain a neat and professional appearance consistent with company standards
Job Duties
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
- Engages in friendly conversations with guests using the 10/5 rule
- Operates a cash register/POS system, accurately handling transactions and maintaining financial controls
- Keeps designated working area clean and organized and assists with dining room cleanliness
- Recognizes Diamond and Platinum players and communicates with team members to ensure appropriate service
- Resolves service issues according to the service recovery toolbox
- Promotes current casino events and provides directions to guests
- Thanks customers, invites them back, wishes them luck and facilitates return visits
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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