Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.48
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities
Job Description
Fontainebleau Las Vegas is a distinguished luxury resort and casino located in the heart of Las Vegas, known for delivering unparalleled hospitality and world-class service. As a premium destination, it offers an extensive range of amenities including elegant dining venues, high-end accommodations, and exciting entertainment options. The resort prides itself on creating memorable experiences for its guests by combining luxury, comfort, and exceptional customer service in an upscale setting. With a commitment to inclusivity and workforce diversity, Fontainebleau Las Vegas fosters a positive environment that values respect, empowerment, and professional growth among its employees. The establishment seeks talented individuals who... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Experience as a server in an upscale restaurant or luxury hospitality setting preferred
- Knowledge of wine and beverage service
- Excellent communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Must present a professional appearance
- Basic math skills
- Ability to use point-of-sale systems
- Ability to handle fast-paced and stressful environment
- Capable of standing for extended periods
- Ability to lift trays with food and beverages
- Familiarity with food safety regulations
- Must be willing to work flexible hours including nights and weekends
Job Qualifications
- High school diploma or equivalent
- Experience as a server in an upscale restaurant or luxury hospitality setting preferred
- Knowledge of wine and beverage service
- Excellent communication and interpersonal skills
- Strong attention to detail, time management, and multitasking abilities
- Professional appearance and grooming standards in line with the resort's image
- Basic math skills for accurate order taking and billing
- Familiarity with point-of-sale systems is a plus
- Exceptional interpersonal skills and a genuine passion for providing top-notch customer service
- Present a polished and well-groomed appearance
- Ability to thrive in a fast-paced environment
- Familiarity with food safety regulations and best practices
- Willingness to work a flexible schedule including nights, holidays, and weekends
Job Duties
- Welcome guests with a warm and professional demeanor, escort them to their tables, and create a positive first impression
- Provide attentive and personalized service, taking orders accurately and efficiently, and responding promptly to guest requests and inquiries
- Demonstrate an in-depth understanding of the menu, including ingredients, preparation methods, and daily specials, to assist guests in making informed choices
- Offer recommendations for beverages, appetizers, main courses, and desserts to enhance the dining experience
- Collaborate with the kitchen staff to ensure timely preparation and delivery of meals to guests, maintaining appropriate pacing for an enjoyable dining experience
- Communicate any special requests, allergies, or dietary restrictions to the kitchen team
- Present a diverse range of beverages, including alcoholic and non-alcoholic options, with an emphasis on quality and presentation
- Adhere to responsible alcohol service guidelines and verify the legal drinking age of guests when serving alcoholic beverages
- Maintain cleanliness and organization of tables, chairs, and dining areas, promptly clearing empty dishes, glassware, and utensils
- Set tables with appropriate silverware, glassware, and linens according to established standards
- Regularly check with guests to ensure their satisfaction with the food and service, addressing any concerns or requests promptly and professionally
- Resolve any guest issues or complaints effectively, escalating matters when necessary
- Present bills accurately and professionally to guests, handle payment transactions securely, and provide excellent customer service during the payment process
- Work in harmony with kitchen staff, bartenders, and fellow servers to ensure seamless service and a cohesive dining experience
- Assist colleagues during peak times and support team members as needed
- Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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