Food Server-Farradday's PT (Harrah's Pompano Beach)
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Employee wellness programs
Job Description
The hiring establishment is a vibrant and customer-centric casino resort that offers a comprehensive dining and entertainment experience. As a prominent player in the hospitality and gaming industry, this company is committed to delivering exceptional service to guests through its diverse range of facilities, including restaurants, bars, banquet halls, and entertainment venues. The casino resort prides itself on fostering a welcoming atmosphere where guest satisfaction is the top priority, upheld by a team of dedicated professionals who maintain high standards of hospitality and operational excellence.
This particular role is centered on the position of a Food and Beverage Serv... Show More
This particular role is centered on the position of a Food and Beverage Serv... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or GED equivalent preferred
- ability to stand and walk for extended periods
- capability to lift up to 25 pounds frequently including overhead lifting
- good vision including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- effective communication skills including talking and hearing
- flexibility to work late nights, weekends, and holidays
- ability to maintain cleanliness and follow safety protocols
- willingness to work in varying environments including restaurant, kitchen, banquet, and showroom areas
Job Qualifications
- A high school diploma or GED equivalent is preferred
- must be at least 21 years of age
- knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- managing one's own time and the time of others
- giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- adjusting actions in relation to others' actions
Job Duties
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times
- take customers' drink orders, and serve and refill drinks promptly
- present featured food offerings to patrons and answer questions about food items, making recommendations upon request
- remove customers' dirty dishes from tables during the course of their meal using trays, as they make repeat trips to the buffet line and upon completion of their dining experience
- stock wait stations, bar, and host stand
- bring ice as needed
- assist hosts with seating guests if necessary
- reset tables after they have been cleared
- roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- accurately and appropriately set up banquet functions
- clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen
- efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items
- have knowledge of customer alcohol limitations and company policy and procedure regarding limitations
- have complete knowledge of all casino events and promotional activities, and assist as needed
- keep work area in a clean and orderly manner
- adhere to regulatory, departmental, and company policies in an ethical manner and empower and require others to do the same
- build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back
- perform other duties as assigned or reasonably requested by any member of management
- ensure at all times operating principles are being adhered to: clean - keep all areas clean and pristine
- safe - follow all safety policies and procedures
- friendly - use customer courtesy skills of see say smile to provide superior guest service
- fun - be interactive with all internal and external guests while maintaining professional standards
- use serving trays, bus tubs, food and dish carts, beverage dispensers, cleaning materials, wet mops and brooms
- work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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