
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Meal Allowances
Job Description
Our company operates within the entertainment and hospitality industry, renowned for delivering exceptional service and an engaging atmosphere for guests. We pride ourselves on creating an inviting environment that combines quality food and beverage offerings with outstanding customer care. Our venue is a dynamic place where guests come to enjoy not only excellent cuisine but also an overall vibrant experience inclusive of promotional events, banquets, and casino entertainment. The establishment is committed to maintaining high standards of cleanliness, safety, and friendliness through disciplined adherence to operating principles and a focus on guest satisfaction.
The Server role within our te... Show More
The Server role within our te... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or GED equivalent preferred
- Ability to work a flexible schedule including late nights, weekends, and holidays
- Physical ability to stand and walk frequently, lift up to 25 pounds including overhead lifting
- Ability to work in environments with varying noise levels, temperatures, wet areas, and smoke
- Ability to operate serving trays, bus tubs, food and dish carts, beverage dispensers, cleaning materials, wet mops, and brooms
- Availability to assist with banquet functions and promotional activities
- Compliance with all company policies and regulatory requirements
Job Qualifications
- A high school diploma or GED equivalent is preferred
- Must be at least 21 years of age
- Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Skills in managing one's own time and the time of others
- Ability to give full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Ability to adjust actions in relation to others' actions
Job Duties
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times
- Take customers' drink orders, and serve and refill drinks promptly
- Present featured food offerings to patrons and answer questions about food items, making recommendations upon request
- Remove customers' dirty dishes from tables during the course of their meal using trays, as they make repeat trips to the buffet line and upon completion of their dining experience
- Stock wait stations, bar, and host stand
- Bring ice as needed
- Assist hosts with seating guests if necessary
- Reset tables after they have been cleared
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Accurately and appropriately set up banquet functions
- Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen
- Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items
- Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations
- Have complete knowledge of all casino events and promotional activities, and assist as needed
- Keep work area in a clean and orderly manner
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
- Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back
- Perform other duties as assigned or reasonably requested by any member of management
- Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine
- Safe - Follow all safety policies and procedures
- Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service
- Fun - Be interactive with all internal and external guests while maintaining professional standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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