Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
Health Insurance
partner perks
Sick Time
Job Description
Xperience Restaurant Group (XRG) is a highly respected and innovative company in the hospitality industry, renowned for its dedication to delivering exceptional guest experiences through its diverse portfolio of restaurant brands. Founded on a passion for hospitality, XRG has built a reputation for excellence and a commitment to creating extraordinary dining experiences that go beyond just serving meals. With a strong emphasis on team culture, professional growth, and employee well-being, XRG fosters an inclusive and dynamic environment where every team member is valued and empowered to thrive and advance their careers. Recognized as a Certified Top Workplace for five consecutive... Show More
Job Requirements
- High school diploma preferred
- Minimum of two years related experience
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures
- Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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