Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexibility
Career growth opportunities
unique culture
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) stands as a leader in the hospitality and dining industry, renowned for its dedication to delivering exceptional guest experiences. With a strong foundation built on passion and a commitment to excellence, XRG operates a diverse portfolio of restaurants and venues that cater to a wide range of culinary preferences and service styles. The company is recognized for its innovative approach to hospitality, blending quality food, outstanding service, and memorable atmospheres to create eXperiences that go beyond just meals. Having been certified as a Top Workplace for seven consecutive years, XRG prides itself not only on its... Show More
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety knowledge
- Safe alcohol service
- Full service restaurant operations experience
- Effective English communication skills
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21 plus years of age
- Possession of or ability to possess all state required work cards
- Minimum of two years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations skills
- Knowledge of sanitation and safety
- Safe alcohol service certification
- Experience in full service restaurant operations
- Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns and complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions and process payments by cash, credit card, venue comps and other tender types
- Collect required signatures from guests and promptly close guest checks
- Ensure accurate accounting and independent banking procedures including signing all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incidents
- Ensure nightly, weekly, and opening, running, and closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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