Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) stands as a beacon of excellence in the hospitality industry, renowned for its passionate dedication to delivering extraordinary dining experiences. With a portfolio of unique and engaging dining concepts, XRG has cultivated a culture that values not only exceptional service but also the growth and well-being of its team members. As a certified Top Workplace for seven consecutive years, XRG demonstrates a steadfast commitment to creating an environment where employees feel valued, supported, and empowered to reach their full potential. XRG embraces a core set of values that define its distinct culture, making it a sought-after... Show More
Job Requirements
- minimum high school diploma or equivalent
- at least two years of experience in full service restaurant operations
- ability to use POS systems efficiently
- legal authorization to work in the United States
- valid driver's license
- must be at least 18 years old
- ability to obtain required state work permits
- familiarity with safe alcohol service
- strong guest relations and communication skills
- ability to perform physical duties including lifting up to 50 lbs
- ability to work varied shifts including weekends and holidays
- adherence to safety and sanitation standards
Job Qualifications
- high school diploma preferred
- proof of eligibility to work in the United States
- valid driver's license
- 18 plus years of age
- possession of or the ability to possess all state required work cards
- minimum of two years related experience
- experience with POS systems
- familiarity with beer and spirits
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- recognize and cultivate regular guests and repeat business
- take and enter orders into POS system promptly and accurately
- ensure all the food and drinks are served immediately and according to specifications
- ensure that all the necessary stock is being replenished during the shift
- move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
- collect required signatures from guest and promptly close guest checks
- clean all spills immediately and place all trash in proper receptacles
- inform management of any complaint, comments or incident
- ensure nightly/weekly and opening/running/closing duties are completed
- record and report any equipment failure and/or safety hazards to management immediately
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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