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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
equal opportunity employment
Job Description
Harrah's is a prominent name in the casino and hospitality industry, operated by Caesars Entertainment, Inc., renowned for providing exceptional gaming, dining, and entertainment experiences to guests. As part of a globally recognized hospitality group, Harrah's destinations offer a vibrant atmosphere where guests can enjoy a mix of luxury, excitement, and memorable service. The company prides itself on the Spotlight on Success and SPOTLIGHT ON SERVICE programs that emphasize superior customer service standards, ensuring every guest feels welcomed and valued throughout their visit. Harrah's establishes a culture of positivity, respect, and attentiveness that bolsters its reputation as a premier entertainment... Show More
Job Requirements
- Ability to carry and balance service tray on shoulder
- Must have legible handwriting
- Able to read English
- Basic math skills
- Able to change schedule with short notice
- Able to work in smoke filled environment
- Able to sit and stand for prolonged periods of time
Job Qualifications
- Prior waiter/waitress experience preferred
- Basic knowledge of menu items and prices
- Ability to read English
- Basic math skills
- Strong interpersonal and communication skills
- Ability to work in a fast-paced, smoke-filled environment
- Ability to stand and sit for prolonged periods
Job Duties
- Consistently demonstrate superior customer service skills
- Greet guests warmly and build positive relationships
- Obtain and deliver food and beverage orders accurately
- Monitor guest satisfaction and execute service recovery when needed
- Promote Total Rewards program and encourage guest registration
- Handle cash and comp check transactions responsibly
- Ensure compliance with alcohol consumption guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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