Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
transportation benefits
Job Description
Hilton Airport Atlanta is a distinguished member of the Hilton family, located near the bustling Hartsfield-Jackson Atlanta International Airport. Renowned for its dedication to hospitality excellence, the hotel offers guests comfort, convenience, and exceptional service, making it a preferred destination for travelers worldwide. As part of the renowned Hilton brand, the hotel embraces a family-style leadership model that emphasizes team development and fosters a culture of continuous growth and learning among its employees. Team members enjoy a supportive workplace environment where their professional and personal growth are prioritized. Additional perks include free transportation to and from the MARTA transit station,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Ability to carry trays weighing up to 30 lbs
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Must comply with all local state and federal regulations regarding alcohol service
- Ability to stand and walk for extended periods
- Must be a team player and willing to assist co-workers
- Ability to operate POS systems
- Maintain a professional appearance and demeanor
Job Qualifications
- Maintain a professional appearance and manner at all times
- Must be willing to pitch-in and help co-workers with their job duties and be a team player
- Must have basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Knowledge of the appropriate table settings service ware and menu items
- Ability to remember recite and promote the variety of menu items
- Ability to transport large trays weighing up to 30lbs through a crowded room on a continuous basis throughout shift with or without reasonable accommodation
- Ability to operate beverage and toast equipment with or without reasonable accommodation
- Ability to establish and maintain effective working relationships with associates customers and patrons
- Ability to operate a keyboard and learn Point of Sale procedures
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc
Job Duties
- Check station before during and after shift for proper set-up and cleanliness
- Greet guests in a friendly and courteous manner and explain any specials and or restaurant promotions for guest awareness
- Record the details of the order from the guests repeating the order to the guest to check for accuracy
- Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
- When complete retrieve orders up to 30 lbs from kitchen confirm its accuracy lift and deliver to guest along with appropriate condiments
- Abide by all State Federal and Corporate requirements pertaining to serving alcoholic beverages
- Replenish beverages as necessary and check with guests for overall satisfaction
- Market and serve upon request any dessert items or specialty coffees
- Operate the Point of Sale procedures to pre-check order and close out the check
- Present the check to guest promptly
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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