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Food Runner - Waterworks Chili's

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.75 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
growth opportunities
great team atmosphere
Employee Discounts
Training and Development

Job Description

Waterworks Chili's, located at 855 Freeport Rd, Pittsburgh, PA 15238, is a vibrant and popular casual dining restaurant known for its welcoming atmosphere and bold flavors. Established as part of the renowned Chili's Grill & Bar brand, which originated in Dallas, Texas in 1975, this location carries on the brand's heritage of serving delicious food such as Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Chili's has earned its reputation by prioritizing service, hospitality, and giving back to the community, making it a favorite dining spot for people looking for great food paired with genuine customer care. Waterworks Chili's blends a family-friendly environment with a lively, upbeat culture, making it an exciting place to work as well as dine.

The Food Runner role at Waterworks Chili's is an integral position that contributes significantly to the overall guest dining experience. As a Food Runner, you will be the link between the kitchen and the guests, ensuring dishes arrive promptly, correctly, and with a smile. This role is designed for enthusiastic individuals who are passionate about food, beverages, and people, and who are looking to develop their careers within the hospitality industry. With a fast hiring process and flexible part-time or full-time schedules, this position offers an opportunity to join a team that values growth, fun, and collaboration. The Food Runner position is perfect for those who believe great food is nothing without great hospitality and who enjoy creating memorable connections with guests and fellow team members. The responsibilities include providing hospitable, customized service, maintaining clean and efficient table environments, partnering with teammates to ensure guest satisfaction, and being adaptable to a variety of scheduling needs including weekends, weekdays, and holidays.

Joining Waterworks Chili's means becoming part of a legacy that takes pride in delivering a consistently excellent experience to every guest every day. This role not only offers you the chance to work in a dynamic, high-volume environment but also opens pathways to career advancement such as moving quickly into server roles. The culture at the restaurant supports team collaboration and fosters a fun, supportive atmosphere where every team member’s contribution is recognized. Whether you are new to the food service industry or have prior experience, being a Food Runner here is a stepping stone to building valuable hospitality skills while working in a well-established and respected brand.

Job Requirements

  • Must be available to work some weekends, weekdays, and holidays as needed
  • Ability to work in a fast-paced, high-volume environment
  • Excellent communication and interpersonal skills
  • Ability to maintain cleanliness and organization in dining areas
  • Positive attitude and team-oriented mindset

Job Qualifications

  • Great attitude and approach to Guests and Team Members
  • Ability to think and act quickly in a fast-paced, high-volume environment
  • Ability to provide a customized experience for every Guest
  • Prior experience is a plus

Job Duties

  • Provide hospitable and customized service to each of our Guests
  • Improve the Guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes through pre-bussing any empty glassware, debris, empty bottles, plate ware, silverware, etc
  • Partner with other Team Members to ensure Guest satisfaction
  • Must be available to work some weekends, weekdays, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


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