Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Job Description
LodgeWorks is a privately held hotel development and management company renowned for cultivating an extraordinary culture that permeates its 18 hotels across the United States. Although the LodgeWorks name is not emblazoned on the individual hotels, the company is instrumental in the management and operational success of several prestigious brands. Among its well-recognized hotel portfolios are the award-winning Archer Hotel boutique collection and prominent affiliations with industry-leading brands such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn, and Hampton Inn. Founded over 35 years ago, LodgeWorks prides itself on its deep-rooted Midwestern hospitality ethos emanating from its home office... Show More
Job Requirements
- Capable of exerting up to 60 pounds of force occasionally
- Capable of standing for an entire shift or for an extended amount of time
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling
- Have or be capable of obtaining TIPS certification or other required alcohol safety requirements
- Ability to follow directions, guidelines and work objectives
- Strong work ethic
- Ability to work both individually and with a team
- Excellent communication and interpersonal skills
- Flexibility to adapt to change quickly
- Commitment to hospitality and guest satisfaction
Job Qualifications
- A team player with a heart for hospitality
- Entrepreneurial at heart and innovative in mind
- Customer-focused, with guests, clients and employees at the forefront of your thinking
- Nimble and able to adapt to change quickly
- Committed to sharing and togetherness and value the family mindset of our organization
- Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation
- Have or be capable of obtaining TIPS certification or other required alcohol safety requirements
- An expert in prioritizing with the ability to use time wisely
- Dedicated with a strong work ethic and can work both individually and with a team
- Steadfastly driven to ensure the safety and security of the guests and their belongings
- Comfortable following directions, guidelines and work objectives
- Capable of exerting up to 60 pounds of force occasionally
- Capable of standing for an entire shift or for an extended amount of time
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling
- A social butterfly - creating a positive experience for our guests
Job Duties
- Greet customers upon arrival to the restaurant
- Provide gracious and professional food and beverage service in an efficient manner
- Maintain regular attendance in compliance with LodgeWorks standards
- Clear and clean tables as guests leave
- Set tables throughout the shift when applicable
- Retrieve and deliver food and beverage items in a timely manner
- Replenish beverages and ensure guest satisfaction throughout the meal service
- Utilize proper food handling and food service techniques
- Ensure that the serving station is always clean and well-stocked
- Support other areas or roles when necessary
- Assist the server in delivering food and beverage orders in a friendly and timely manner and ensure accurate entry and delivery of the order
- Conduct oneself in a professional manner at all times
- Inspect the cleanliness and presentation of all china, glass and silver prior to use
- Ensure uniform and personal appearance are clean and professional
- Graciously respond to guest concerns or requests, and report the situation to the Manager
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Execute daily side work with enthusiasm and motivation
- Serve alcoholic/nonalcoholic beverages in accordance with federal, state, local and company regulations
- Complete any other tasks as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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