Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.50 - $14.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a premier entertainment company known for its dynamic and fast-paced work environment within the gaming and hospitality industry. The company prides itself on fostering a culture that values fun, enthusiasm, and teamwork, allowing employees to thrive and enjoy their workdays. PENN Entertainment offers a diverse and inclusive workplace where individuals from various backgrounds come together, driven by a shared passion for providing exceptional entertainment experiences to customers.
At PENN Entertainment, employees are supported not only in their day-to-day tasks but also in their long-term career growth. The company is committed to providing opportunities for professional de... Show More
At PENN Entertainment, employees are supported not only in their day-to-day tasks but also in their long-term career growth. The company is committed to providing opportunities for professional de... Show More
Job Requirements
- High school diploma or equivalent
- one to two years' related experience in food service operation and/or training
- knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- basic knowledge of food preparation techniques
- knowledge of weights, measures, and recipe yield
- ability to work required schedule including nights, weekends, holidays, and overtime
- must meet professional appearance standards
- ability to maintain a neat, professional, well-groomed appearance
- must be at least 21 years of age or older
Job Qualifications
- High school diploma or equivalent
- knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- basic knowledge of food preparation techniques
- knowledge of weights, measures, and recipe yield
- ability to maintain professional appearance and adhere to company dress standards
- strong customer service skills
- ability to work cooperatively in a team environment
- good communication skills
- basic math skills
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- greets each guest approaching their station
- maintains current and accurate information regarding food items including preparation techniques, seasonings, ingredients
- responsible for wiping down server-side expo area, and all touching areas as needed
- removes all tainted dishware and trashes to dish pit
- sweeps floors and keeps them clean and dry throughout shift
- ensures a successful tray-up and run delivery of all ordered items properly to the corresponding table
- reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu
- ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests
- ensures plate presentation is according to established guidelines
- assists in replenishing front line provisions, condiments and plate ware as they become diminished using the FIFO method in stocking any food items
- wipes counter areas, sinks, and floors to maintain a clean and safe workstation
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- provides personalized service and uses guests’ names when possible
- knows and promotes current casino events and programs and can give guests directions to all casino areas
- enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: