Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.50 - $14.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company operating within the dynamic gaming and hospitality industry. Known for providing exceptional entertainment experiences, PENN Entertainment offers a variety of properties including casinos and resorts that attract diverse clientele seeking both excitement and relaxation. The company prides itself on fostering a vibrant work environment where employees enjoy a fast-paced atmosphere driven by a shared passion for delivering outstanding customer service and memorable guest experiences. Committed to the growth and development of its team members, PENN Entertainment supports career advancement through comprehensive programs and resources designed to empower employees to thrive professionally.
The company offer... Show More
The company offer... Show More
Job Requirements
- High school diploma or equivalent
- one to two years’ related experience in food service operation and/or training
- knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- basic knowledge of food preparation techniques
- ability to work required schedule including nights, weekends, holidays, and overtime
- must meet professional appearance standards as prescribed by company policy
- must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance and dress standards
- must be at least 21 years of age or older
Job Qualifications
- High school diploma or equivalent
- one to two years’ related experience in food service operation and/or training
- knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- basic knowledge of food preparation techniques
- knowledge of weights, measures, and recipe yield
- ability to work required schedule including nights, weekends, holidays, and overtime
- professionalism and ability to meet prescribed appearance standards
- ability to maintain a neat, professional, well-groomed appearance
- at least 21 years of age or older
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- greets each guest approaching their station
- maintains current and accurate information regarding food items including preparation techniques, seasonings, and ingredients
- responsible for wiping down server-side expo area and all touching areas as needed
- removes all tainted dishware and trashes to dish pit
- sweeps floors and keeps them clean and dry throughout shift
- ensures a successful tray-up and run delivery of all ordered items to the corresponding table
- reads food orders from computer printout and confirms that all food items are prepared as ordered according to established menu
- ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to guests
- ensures plate presentation is according to established guidelines
- assists in replenishing front line provisions, condiments, and plateware as they become diminished using FIFO stocking method
- wipes counter areas, sinks, and floors to maintain a clean and safe workstation
- maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory per procedure
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- provides personalized service and uses guests’ names when possible
- knows and promotes current casino events and programs and can give guests directions to all casino areas
- enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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