Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment has established itself as a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a robust online presence through theScore Bet Sportsbook and Casino, PENN Entertainment is at the forefront of the gaming and entertainment industry. The company is committed not only to delivering fun and excitement to its guests but also to upholding core values such as diversity, sustainability, community care, and employee development. Their dynamic and fast-paced work environment is fueled by passionate individuals who thrive on creating memorable experiences for customers and supporting one another’s growth.... Show More
Job Requirements
- High school diploma or equivalent
- One to two years related experience in food service operation and/or training
- Knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- Basic knowledge of food preparation techniques
- Must have knowledge of weights, measures, and recipe yield
- Must be able to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards
- Must be at least 21 years of age or older
Job Qualifications
- High school diploma or equivalent
- One to two years related experience in food service operation and/or training
- Knowledge of kitchen sanitation, operation, and maintenance of kitchen equipment
- Basic knowledge of food preparation techniques
- Understanding of weights, measures, and recipe yield
- Ability to work required schedule including nights, weekends, holidays, and overtime as needed
- Ability to maintain a neat, professional, well-groomed appearance
- Must be at least 21 years of age or older
Job Duties
- Provides fast, friendly, professional, and responsive customer service
- Greets each guest approaching their station
- Maintains current and accurate information regarding food items, preparation techniques, seasonings, ingredients
- Responsible for wiping down server-side expo area, and all touching areas as needed
- Removes all tainted dishware and trashes to dish pit
- Sweeps floors and keeps them clean and dry throughout shift
- Ensures a successful tray-up and run delivery of all ordered items are properly to the corresponding table
- Reads food orders from computer printout and confirms that all food items are prepared as ordered, according to the established menu
- Ensure all food items are prepared according to standard recipes and menu to ensure consistency of products to the guests
- Ensures plate presentation is according to established guidelines
- Assists in replenishing front line provisions, condiments and plate ware as they become diminished
- Use the FIFO method in stocking any food items
- Wipes counter areas, sinks, and floors to maintain a clean and safe work station
- Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
- Maintains par levels of operating supplies and food product for each workstation obtaining replacement stock from warehouse inventory in accordance with procedure
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- Provides personalized service and uses guests’ names when possible
- Knows and promotes current casino events and programs and can give guests directions to all casino areas
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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