
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth opportunities
supportive work environment
Job Description
PENN Entertainment is a leader in the entertainment and gaming industry, operating 43 destinations across North America along with an online presence through theScore Bet Sportsbook and Casino. Renowned for integrating sports content, casino gaming, and live entertainment, PENN Entertainment continues to set the pace in creating unique and memorable experiences for its guests. The company prides itself on a culture that emphasizes fun, community values, sustainability, and career growth for its team members. With a strong commitment to diversity and inclusion, PENN Entertainment has crafted a dynamic work environment where employees thrive both personally and professionally. The company offers... Show More
Job Requirements
- High school diploma or equivalent
- 0-6 months of experience in customer service or hospitality preferred
- Outgoing, energetic and enthusiastic attitude
- Comfortable initiating conversations with guests
- Ability to perform basic math skills
- Ability to interpret written and oral instructions
- Capacity to work independently with minimal supervision
- Ability to respond to guest inquiries and complaints
- Ability to listen and respond to visual and aural cues
- Ability to lift and move up to 50 lbs
- Ability to climb heights in excess of 10 feet
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance in various work areas including confined spaces
- Knowledge of hotel/casino industry a plus
- Teamwork skills for effective day-to-day operations
- Compliance with all regulatory and safety standards
- Ability to handle multiple priorities in a fast-paced environment
- Knowledge of and adherence to company policies
Job Qualifications
- High school diploma or equivalent
- 0-6 months of experience or equivalent
- Must have an outgoing, energetic and enthusiastic attitude
- Must enjoy hosting others
- Must be comfortable initiating conversations and creating a fun environment with guests
- Must have the ability to respond to common inquiries or complaints from guests
- Must have the ability to perform basic math skills
- Must have the ability to interpret a variety of instructions such as written and oral
- Capacity to work independently with minimal direction
- Must be able to listen and respond to visual and aural cues
- Knowledge of the hotel/casino industry a plus
- Ability to work collaboratively within the outlet for effective day to day operations
- Compliance with all regulatory, governmental, and safety requirements
- Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- Knowledge of and compliance with department, property and company policies and procedures
Job Duties
- Delivers food to guests in a timely manner
- Primary role is to run food to the guests depending on specific assignment for that shift
- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards
- Ensure each table is ready for guests arrival in accordance with venue standards
- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables
- Monitor tables to assess guests' needs and anticipate and respond to guest requests when meal has been completed keeping table clear to provide a clean, neat eating area
- Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards
- Attendance at pre-shift meetings
- Responsible for maintaining a regular and consistent attendance record
- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation
- Assist servers in their duties as required including assistance with sidework
- Other duties as assigned by restaurant management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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