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Rivers Casino

Food Runner - Martoranos

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Work Schedule

Flexible
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Benefits

Equal opportunity employer

Job Description

Martorano's Prime is a distinguished dining establishment known for its commitment to exceptional Italian cuisine and unparalleled guest experiences. Located in a prime area, Martorano's Prime combines a rich culinary tradition with a modern dining atmosphere to provide guests with a memorable meal in a welcoming environment. This full-service restaurant prides itself on maintaining high standards of hospitality, food quality, and overall customer satisfaction. As a cornerstone of the restaurant's operations, the Food Runner position plays a crucial role in ensuring smooth food delivery and superior guest service.

The Food Runner at Martorano's Prime is responsible for efficiently trans... Show More

Job Requirements

  • Prolonged periods of standing and walking
  • Regular bending, stretching, twisting, and reaching
  • Ability to push or pull objects weighing up to 50 pounds frequently

Job Qualifications

  • Minimum of 1 year of experience in a bar, lounge, or full-service restaurant
  • Excellent communication skills and the ability to perform basic math
  • Strong interpersonal skills to maintain effective working relationships with staff and other departments
  • Full understanding of Martorano's rules, policies, and procedures
  • A positive attitude, displaying a spirit of enjoyment in your work and interactions with guests
  • Ability to read, write, and communicate verbally in English
  • Flexibility to work varied shifts, including holidays, and obtain and maintain all necessary licensing

Job Duties

  • Ensuring all hot food is promptly delivered within 90 seconds after it's placed in the take out window
  • Delivering correct orders to guests with precision, avoiding the need for auctioning of food
  • Quietly setting plates on tables, ensuring the entree is facing the guest
  • Addressing guest requests promptly and satisfactorily, escalating to the appropriate server if necessary
  • Ensuring all delivered food is garnished correctly and accompanied by the proper condiments
  • Having a comprehensive understanding of reading tickets and maintaining a clean, well-stocked line
  • Providing prompt, courteous service to all guests and team members, maintaining a friendly atmosphere

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location